The convenience store retail industry is undergoing major changes from different aspects at the same time as the online industry is rising. Online shopping is growing exponentially. Every retailer must begin to face the challenges of people shopping online. Moreover, 2020 marks a major turning point, and the sudden attack of the epidemic has severely impacted both enterprises and governments. If the era of the epidemic has arrived in the future, and the vision and plans for the future are constantly being reshuffled, it is time to plan the future with a new perspective.
In summary, the pain points faced by traditional retail companies include: poor inventory turnover, poor liquidity of funds, strong space limitations, weak customer awareness, single marketing model, etc. The above problems are common in the traditional retail industry, and how to better solve these problems It has become the key to the transformation and upgrading of the traditional retail industry. The new retail convenience store solution of Cathaytop Technology can help convenience stores increase their confidence and provide the correct convenient checkout solution for today's market by investing in in-store technology.
Faced with the increase in customer demand for certain types of products in a short period of time, it is difficult for the traditional retail model to detect and take good response measures; for example, the rapid increase in demand for medical supplies such as masks during the epidemic has caused stores to be out of stock In addition, the price of masks has risen, which has caused adverse effects such as a decline in customer confidence in the store.
The main business activities of traditional retail companies include: buying goods in large quantities based on market sales feedback, and then selling the goods bought in large quantities to consumers in small quantities. Which it will be due to all causes accumulation of funds for enterprises caused varying degrees of cost of capital.
Consumers don't understand mind reading, and they have little time and willingness to "explore" products. Retailers need to clearly tell people what you are selling, and how to find the goods which custemer need is the key.
The main business model of traditional retail is to display large quantities of purchased goods in an orderly manner, appropriately use discounts, gifts and other promotional activities to attract consumers, and sell goods in small quantities to end consumers or social groups.
When consumers shop in your store, because you can meet their needs, including but not limited to providing them with cost-effective products and good services at a suitable time. but just let them down a few times and they will quickly run to your competitors.
General ledger, accounts receivable and payable, fixed asset account, cheque printing, engineering, multi-currency and other modules
Provide a variety of payment solutions, such as: IC/ID card, Barcode, cash, credit card, third-party electronic payment, small ticket Printer, Data Collector, etc.
Provides inventory management, purchase and sales, inventory consumption, inventory, product labeling and other functions
Inventory management, purchase procurement, wholesale sales, multi-warehouse management, multi-currency transactions, multi-unit goods, sales truck shipments, batch LOT, serial number SNID, etc.
Module functions such as salary management account, vacation management account, attendance management account, and card shooting
Store data collection and analysis, customer community operation, intelligent risk warning, market hotspot inventory, etc.
The desktop POS terminal automatically receives orders online and prints the receipt. The staff prepares the goods according to the receipt, and the customer picks it up and goes, which is simple, fast and efficient.
The staff knows customer preferences through the membership system, and introduces customers to their preferred products; strengthens communication between people and brings customers a better shopping experience
Customers can choose cash, barcode, credit card, faceID, apple pay and other multi-channel and all-platform payment, and improve the shopping experience
Regularly or irregularly launch activities, social games, etc., while enhancing customer community communication, launch discounts and improve customer awareness
When customers need to order in batches, they can use the online ordering platform. After the staff confirms the order with the customer, the pick up or delivery time is determined, and the customer order is completed efficiently and accurately.
The system automatically analyzes store data, and when a certain category of goods is selling well, it will provide intelligent replenishment prompts based on the inventory situation. The staff can contact the supplier for replenishment or transfer goods between stores according to demand.
The store manager can prompt for salary increase and promotion according to the system rules and intelligent prompts, and store personnel changes and other operations
After the system analyzes the current month’s data, it intelligently gives suggestions for the next month’s plan. The store manager can refer to and select the next month’s table. The plan table will automatically send the plan to employees
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